Refund Policy

14-day money-back guarantee

We offer a 14-day money-back guarantee. If Meet Bill isn't right for you, you can request a full refund within 14 days of your order date — including if you have simply changed your mind. You don't need to give a reason.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request one:

• visit paddle.net and look up your order using the email address you paid with, or
• email us at support@meetbill.co and we'll arrange it for you.

Refunds are returned to the original payment method. Paddle usually processes them within a few business days, and your bank may take a little longer to show the money.

Renewals and cancelling

Subscriptions renew automatically. You can cancel at any time from the Billing page in your account, or through Paddle. When you cancel, access continues until the end of the period you have already paid for, and you won't be charged again.

If a renewal charge catches you by surprise, get in touch within 14 days of that charge and we'll sort it out.

Statutory rights

Nothing in this policy affects your statutory rights, including any right to cancel under consumer law. Paddle's own refund policy also applies to orders placed through them.